Operational Intelligence Sprint
Prepared June 2026 · Confidential

Prepared for Karly Christine and Stephanie McQueen-Arthur

Christine Law, P.A.
The repetitive work, off your plate.

You build the cases. Right now a stack of routine drafting stands between you and that work. This is a 30-day plan to hand the routine to a system that drafts it for you, so the only thing left is the part that needs a lawyer: your review, and your signature.

Nothing leaves your firm without you looking at it. We heard that, and we designed around it. The system assembles. You stay the judgment layer. That is the whole point.

For the Humans · ThoughtLeap.ai
What you told us

Your workflow, captured

You walked us through the work that fills the day, split the way you split it: pre-suit and litigation. Here it is, written down. Every item is routine drafting that a system can prepare and hand to you, ready for your review.

Pre-suit

Before a suit is filed

The drafting and tracking that repeats on nearly every file.

Letters of representationParty details in, the LOR drafted and ready to send to the carrier with the client name and crash date in place.
Medical records requestsFor providers you request by letter, the request and signed HIPAA authorization drafted and ready. For portal providers like ChartSwap, we map what the system can pull now and what still needs a human, and revisit as those connections keep opening up.
Medical billing requestsThe same pattern for bills, so records and billing move together.
The 30-day clockThe response window tracked from the day the letter goes out, with a flag when the carrier has gone quiet.
Civil remedy noticesWhen disclosures do not come, the CRN drafted and queued for your review and filing.
Medical bill totalsThe charges, the adjustments, and the outstanding balance, totaled into the chart you already use.
Medical chronologyEvery date of service pulled from the records into a clean timeline. This is the one we will show you first.
Settlement statementsSettlement amount, the standard fee calculation, costs, and the net to the client, drafted for your sign-off.
Litigation

Once you are in suit

Standardized drafting and review where your former-defense eye is the edge.

Standard discoveryYour firm's discovery questions drafted on each new case from your own templates.
Discovery responsesInitial responses to the defense drafted for you and Stephanie to review, not sent.
Document-gap reviewTwo thousand pages from the defense read in minutes, with a list of what is missing. If they did not produce the policy, you hear about it.
Compliance checksWhen a notice of compliance comes back, a check of whether they actually sent everything they claimed.
Calendar from the orderThe case management order read and every deadline lined up for your calendar.
Client check-ins, to scopeYou raised automating a simple two-week treatment check-in through RingCentral. We map what is cleanly doable inside the messaging rules during the sprint.
And the rest of the listThe protocols and checklists already in your head and on paper become the rules the system follows.
How the line is drawn

The machine assembles. You decide.

There is a clean line through every task above. On one side is assembly: gathering, formatting, totaling, drafting from a template. On the other side is judgment: the call only a lawyer can make. The system lives entirely on the first side and stops at the second.

The system does this

The mundane, repeating work that does not need a law degree.

  • Pulls records into a chronology
  • Drafts the form letter from the file
  • Totals the bills and the adjustments
  • Flags the missing insurance policy
  • Lines up the deadlines from the order

You keep this

The judgment that is the reason a client hired your firm and not a form.

  • Whether the demand is ready to send
  • How to value and position the case
  • What strategy the file calls for
  • The relationship with the client
  • Every signature that leaves the door
Built for a law firm

Confidentiality is the design, not a disclaimer

You raised the right concern on the call. Client health information and confidentiality are not an afterthought here. They shape how the whole thing is built before a single document moves.

Your data stays yours

Client information is handled inside a controlled environment, not pasted into a public chatbot. Nothing your firm puts in is used to train anyone's model.

HIPAA-aware from the start

Records and authorizations are handled with the confidentiality your practice already requires. The safeguards are part of the build, not a setting you discover later.

Disclosure handled correctly

Some of this is traditional automation with no AI at all, like totaling a spreadsheet. Where genuine AI is used, the disclosure your documents may require is handled, not skipped.

Works on what you have

Your firm runs on SharePoint, OneDrive, and Windows, with iPads in the mix. The work here is built around that, not against it. Nothing gets ripped out.

The engagement

A 30-day Operational Intelligence Sprint

A sprint is a focused block of work with a fixed end. We do not start with a tool. We start with how you and Stephanie actually work, then build the systems that fit it. Most of the deliverables are usually in hand inside the first two weeks.

01
Days 1 to 3 · Listen

Guided conversations

We sit down, with notes captured for you, and map how a case moves through your firm from intake to settlement. The checklists and protocols already in your head become written rules.

02
Days 3 to 10 · Design and prove

The first working piece

We start with one real file. The medical chronology you described lands in your inbox built the way your firm would build it. You are reacting to something real, not imagining a pitch.

03
Days 10 to 24 · Build

The pre-suit engine

We build out the pre-suit drafting and tracking: the letters, the requests, the totals, the chronologies, the settlement statements. Your team is using it inside the first week of this stage.

04
Days 24 to 30 · Hand over

The firm owns it

At the end, the workflows, the rules, and the system belong to the firm. You know exactly what is worth building next in litigation, on evidence, not on a promise.

Why ThoughtLeap

Built in rooms where the rules are strict

The only environments worth working in are the high-stakes, highly regulated ones, where a mistake is not a typo. That is where these systems were built, and it is why a law firm is a natural fit.

Regulated by default. Systems deployed under the oversight of bodies like the SEC and a state public service commission, where the standard is exact or you answer for it.

Inside government and the boardroom. Work delivered in a governor's office and a large publicly traded utility, plus current advisory work for the largest commercial real estate firm in the world.

Earliest possible vantage. Hands on these tools as a beta tester before the public ever saw them, which is why the noise from a conference floor is easy to cut through.

Run on the same medicine. This firm runs its own days on the exact kind of system it builds for clients. Nothing here is theoretical.

The investment

One fixed fee. The firm owns the result.

No subscription. No per-document charge. No open-ended hourly meter. One sprint, one number, and a working system that is yours at the end.

$9,500 30-day sprint · paid in two parts

Roughly the cost of one expert invoice on one case, and less than a quarter of what one lower-level staff member costs you in a year. The difference: this one does not get sick, does not call out, and does not need retraining. At the end, the firm owns it outright.

  • Guided discovery of how your firm actually works, captured in writing
  • A working medical chronology from one of your real files, early
  • The pre-suit drafting and tracking engine, built and handed over
  • Confidentiality and disclosure safeguards designed in from the start
  • A clear, evidence-based plan for what to build next in litigation

Payment is in two parts: half to begin, and the balance when your first working workflow is running on one of your real files and you have signed off on it, usually within the first week. You are deciding on something you have already watched work.

One file is all it takes to start

No long contract to read first, and no proposal to imagine. We prove it on one of your real cases, and you decide from there.

1

Share one case through OneDrive or SharePointOne real file, kept secure in the stack you already use, not email.

2

The chronology lands the next morningBuilt the way your firm would build it, ready for your review.

3

A 30-minute kickoff to start the sprintYou will have already seen it work before you commit.

Start with one file

Or reach Brandon directly at brandon@kingfishercs.com